Commercial Valuations Specialist

1 week ago


Johannesburg, Gauteng, South Africa Nedbank Full time

Nedbank is seeking a Commercial Valuations Specialist

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With 5 years of senior admin experience in the financial services industry, you will be responsible for providing high-quality administrative support to internal and external stakeholders.

The ideal candidate will have NQF Level 5 or higher in a Financial or Banking related field, with excellent analytical and problem-solving skills.

You will be expected to:

  • Track valuations performed and provide accurate data to stakeholders;
  • Ensure assessments are valid and compliant with policies, procedures, processes, and standards;
  • Provide guidance and support to minimize rework;
  • Track individual and team performance against performance indicators;
  • Comply with service level agreements to make accurate decisions;
  • Provide feedback on application decisions based on Nedbank's risk appetite;
  • Share knowledge on service offerings and client needs;
  • Engage with team members, managers, and peers through interactions and meetings;
  • Capture and process administration requests on the relevant system;
  • Identify and recommend opportunities to enhance processes, systems, and policies;
  • Monitor and verify process flow till completion;
  • Extract, generate, and check reports from the system;
  • Ensure compliance with Nedbank policies and FICA rules;
  • Save electronic files on the server or in a physical secure repository;
  • Email the Team Manager when cases or call records are not found or if there is a mismatch of accounts;
  • Keep abreast of legislation and industry changes;
  • Demonstrate this through interactions with the team and stakeholders;
  • Identify training courses and career progression opportunities;
  • Maintain and share knowledge with the team;
  • Generate and make available relevant reports and MIS;
  • Respond to queries and action requests within the Service Level Agreement (SLA);
  • Manage and process invoice payments accurately and efficiently;
  • Implement financial controls to ensure all payments are properly authorized and documented;
  • Ensure accurate and controlled payment of vendors, suppliers, and internal stakeholders to maintain high levels of customer satisfaction;
  • Address and resolve any payment-related issues promptly to ensure smooth operations;
  • Oversee and execute payments to branches and client accounts in a timely manner;
  • Ensure all transactions are recorded and reconciled accurately;
  • Perform regular reconciliations to ensure all financial records are current and accurate;
  • Identify and resolve any discrepancies in a timely manner;
  • Effectively respond to business queries related to payments;
  • Provide clear and accurate information to stakeholders regarding payment statuses and issues;


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