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Process Efficiency Assistant

2 weeks ago

Randburg, Gauteng, South Africa Plumm Full time
About the Role:
The Plumm team requires a Process Efficiency Assistant to support our dynamic group. In this position, you will be responsible for assisting with day-to-day operational tasks, ensuring efficient workflows and processes. Your excellent problem-solving skills and ability to think creatively will be essential in maintaining operational excellence.

Main Responsibilities:
  1. Support the team in guiding clients through the onboarding process, providing exceptional service and operational excellence.
  2. Utilize your knowledge of MS Office Suite and other operational tools to manage tasks effectively, ensuring seamless execution.
  3. Provide top-notch customer support, addressing queries, resolving issues, and ensuring client satisfaction.
  4. Identify potential challenges and deliver creative solutions to maintain operational excellence.