Senior Project Manager
1 week ago
Job Title: Director - Client Transition
Job Summary:
We are seeking an experienced Transition Director - Client to lead our client transition projects. The ideal candidate will have a strong background in project management, excellent communication skills, and the ability to work effectively in a fast-paced environment.
Key Responsibilities:
- Project Planning: Develop and implement project plans to ensure timely and successful project delivery.
- Stakeholder Management: Build and maintain strong relationships with clients, internal stakeholders, and transition leaders.
- Risk and Issue Management: Identify, assess, and mitigate project risks and issues.
- Project Execution: Oversee the execution of transition projects, ensuring compliance with WNS Transition Methodology.
- Team Leadership: Mentor and coach direct reports to aid in their development.
Qualifications:
- Education: Matric or equivalent.
- Project Management: Excellent project management skills, applied to a wide range of project types, complexities, domains, and geographies.
- Communication: Strong CRM skills, excellent interpersonal, presentation, and consultative skills.
- Business Acumen: Deep understanding of the different aspects of BPO business, including QA, MIS, SLA, and baseline.
- Certifications: PMP or other project management certification, Six Sigma or Green belt / black belt certification.
Additional Requirements:
- Work Schedule: Maintain an established work schedule and strong work ethic.
- Analytical Skills: Strong analytical, planning, organizational, and time management skills.
- Research Skills: Effective research skills, including gathering and analyzing data from multiple sources.
- Reporting Skills: Effective reporting and documentation skills.
Working at WNS Global Services:
At WNS Global Services, we offer a dynamic and challenging work environment. If you are a motivated and experienced professional looking to take your career to the next level, we encourage you to apply for this exciting opportunity.
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