Air Logistics Operations Specialist
3 weeks ago
Location: Kempton Park, South Africa
We are seeking a skilled professional to manage the coordination of customer shipments for air logistics operations. The role involves securing buy rates and capacity with qualified carriers or partners.
The Operational Care Specialist will be part of a team responsible for coordinating transport activities by executing bookings, data entry, generating documentation, and liaising with customer care specialists.
Your Key Responsibilities- Coordinate customer deliverables with customer care teams, partners, and suppliers.
- Manage operational tasks through Business Process Automation tools.
- Review shipping instructions for compliance with country regulations, export requirements, and rate information.
- Report problems, discrepancies, or operational disputes to supervisors or managers.
- Monitor carrier performance and escalate any issues.
- Resolve rate or performance discrepancies.
- Work with Sales and Customer Care teams on account implementation.
- Matric mandatory, bachelor's degree/NQF qualification an advantage.
- A minimum of 3 years' experience in air logistics freight forwarding and logistics, with Pharma expertise.
- 'Can-do' mentality, strong communication and coordination skills.
- Regulatory knowledge and adherence.
- Attention to detail, organizational skills, and flexibility.
- Good command of English, strong communication and interpersonal skills.
- Ability to work independently and remotely.
Kuehne + Nagel offers a competitive salary (R 550,000 - R 650,000 per year), opportunities for growth, and a supportive environment to develop your skills in transportation logistics. We prioritize our customers' needs and reward our employees with benefits and career development opportunities.
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