Hospitality Operations Manager

7 days ago


Polokwane, Limpopo, South Africa Findojobs South Africa Full time
Job Overview

We are seeking an experienced and dynamic Hospitality Operations Manager to oversee all aspects of our boutique hotel and conference centre. The ideal candidate will have a strong background in hospitality, exceptional organizational skills, and a passion for delivering top-tier service.

About the Role

This luxury property offers premium accommodation, fine dining, and versatile event spaces, catering to conferences, weddings, and special gatherings. As the Luxury Hotel General Manager, you will be responsible for leading, mentoring, and managing all hotel staff, fostering a positive and productive work environment.

Key Responsibilities
  1. Operational Excellence: Oversee daily hotel operations, ensuring exceptional guest experiences and service quality.
  2. Policies and Procedures: Develop and implement operational policies and procedures to enhance efficiency.
  3. Staff Management: Lead, mentor, and manage all hotel staff, fostering a positive and productive work environment.
  4. Budgeting and Finance: Prepare and manage budgets, monitor financial performance, and implement cost-control measures.
  5. Sales and Marketing: Develop and execute sales and marketing plans to drive revenue and increase occupancy rates.
  6. Compliance and Risk Management: Ensure compliance with health, safety, and licensing regulations.


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