Technical Infrastructure Specialist
6 days ago
About Johnson Controls
Johnson Controls simplifies the modern workplace with easy desk and room booking. Interactive floor plans and visibility of available resources ensure employees have access to the tools and space they need to do their best work.
The company is part of Open Blue portfolio, which enables businesses to thrive in a rapidly changing world.
Job Opportunity: Hardware and Operations Support Specialist
We are looking for a highly skilled and motivated individual to join our team as a Hardware and Operations Support Specialist in Parkwood, Johannesburg. The successful candidate will play a key role in configuring and shipping hardware, investigating returns from customers, reporting to finance, and working closely with colleagues in the US and UK.
Key Responsibilities:
- Manage timelines for the configuration and shipping of hardware with internal teams.
- Configure various hardware components.
- Set up surveys and floor plans for customers to report on utilisation.
- Assist with testing new hardware.
- Schedule domestic stock and logistics, providing support globally as required.
Requirements:
- Experience in customer support or operations roles.
- Strong problem-solving skills and ability to think creatively and proactively.
- Excellent communication skills, both written and verbal.
- Strong organisational skills and attention to detail.
- Ability to work independently and as part of a team.
- Adaptability to fast-paced dynamic environments.
- A passion for hardware and software.
Desirable Qualifications:
- Logistics administration experience.
Estimated Salary Range: R250,000 - R350,000 per annum, depending on experience and qualifications. Benefits include: Competitive salary, comprehensive training program, opportunities for career growth and professional development.
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