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Desk Support Coordinator

3 weeks ago

Centurion, Gauteng, South Africa Bidvest Protea Coin Full time
About the Job:

We are looking for a highly motivated and experienced Desk Support Coordinator to join our team at Bidvest Protea Coin. As a Desk Support Coordinator, you will be responsible for providing administrative support to the incident management team, ensuring that all incidents are documented and reported accurately and efficiently.

The ideal candidate will have a strong background in administration and customer service, with excellent communication and organizational skills. You will be required to work closely with the incident management team to ensure that all incidents are managed effectively and efficiently.

Key Responsibilities:
  • Provide administrative support to the incident management team.
  • Document and report all incidents accurately and efficiently.
  • Ensure that all incidents are managed effectively and efficiently.
  • Provide excellent customer service to clients.
  • Work closely with other departments to ensure effective incident management.


Requirements:
  • Diploma in Administration or related field.
  • Minimum 1 year of experience in administration.
  • Excellent communication and organizational skills.
  • Ability to work under pressure and meet deadlines.
  • Strong analytical and problem-solving skills.