Insurance Risk Analyst
3 days ago
At Paladin Underwriting Managers (Pty)Ltd, we are seeking an experienced Insurance Risk Analyst to provide administrative support to our Underwriting Manager and Senior Underwriter.
Key Responsibilities:- To provide administrative support to the Underwriting Manager and Senior Underwriter by handling telephonic queries as received and providing email support to brokers and intermediaries.
- Maintain underwriting processes to ensure compliance and growth.
- Handle complaints in a professional manner and escalate to Management where necessary.
- Assistance with ad hoc requests where required at the request of Underwriting Manager and Senior Underwriter as well as interdepartmental requests.
- Prioritize emails and understand how to manage workloads effectively.
- A minimum of Grade 12.
- NQF4 would be advantageous.
- RE5 would be advantageous.
- Product specific training is essential.
- A minimum of 3 years underwriting experience within a short-term insurance environment.
- Well-versed in business English (written and verbal) - good writing and communication skills.
- Knowledge of customer service is vital.
- Computer literacy - Microsoft Office: proficient in Word, Excel, and Outlook.
- Numerical and mathematical skills.
- Discretion and high levels of trust.
- Excellent analytical skills and a good knowledge of motor insurance are essential.
- Contributing to team success.
- Ability to work under pressure and meet deadlines.
- Organized and meticulous - able to manage workloads and prioritize tasks.
- Integrity and trustworthiness.
- Adaptable and flexible.
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