Insurance Risk Analyst

3 days ago


Johannesburg, Gauteng, South Africa Paladin Underwriting Managers (Pty)Ltd Full time

At Paladin Underwriting Managers (Pty)Ltd, we are seeking an experienced Insurance Risk Analyst to provide administrative support to our Underwriting Manager and Senior Underwriter.

Key Responsibilities:
  • To provide administrative support to the Underwriting Manager and Senior Underwriter by handling telephonic queries as received and providing email support to brokers and intermediaries.
  • Maintain underwriting processes to ensure compliance and growth.
  • Handle complaints in a professional manner and escalate to Management where necessary.
  • Assistance with ad hoc requests where required at the request of Underwriting Manager and Senior Underwriter as well as interdepartmental requests.
  • Prioritize emails and understand how to manage workloads effectively.
Educational / Legal Requirements:
  • A minimum of Grade 12.
  • NQF4 would be advantageous.
  • RE5 would be advantageous.
  • Product specific training is essential.
Workplace Experience:
  • A minimum of 3 years underwriting experience within a short-term insurance environment.
  • Well-versed in business English (written and verbal) - good writing and communication skills.
  • Knowledge of customer service is vital.
Technical Knowledge & Skills:
  • Computer literacy - Microsoft Office: proficient in Word, Excel, and Outlook.
  • Numerical and mathematical skills.
  • Discretion and high levels of trust.
  • Excellent analytical skills and a good knowledge of motor insurance are essential.
  • Contributing to team success.
  • Ability to work under pressure and meet deadlines.
  • Organized and meticulous - able to manage workloads and prioritize tasks.
  • Integrity and trustworthiness.
  • Adaptable and flexible.


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