Strategic Operational Manager
3 days ago
Kontak Recruitment is seeking an experienced Strategic Operational Manager to oversee the daily operations of our artisan training center. As a key member of our team, you will be responsible for managing the branch's performance, sales, and marketing efforts.
The ideal candidate is a qualified artisan with strong technical expertise, managerial experience, and a passion for sales and business development. This role combines operational management, client engagement, and facilitation to ensure the branch meets its objectives.
Key Responsibilities:
- Manage daily branch operations, ensuring efficiency and compliance.
- Oversee resource optimization, health and safety protocols, and accreditation requirements.
- Align branch activities with organizational goals through regular communication with senior management.
Sales and Business Development:
- Develop strategies to increase sales and expand the client base.
- Convert leads into sales and drive profitable operations.
- Build and maintain strong relationships with clients, industry stakeholders, and training hosts.
Requirements:
- Red Seal Trade Certificate in Mechanical Fitting, Millwright, or Electrical.
- Additional qualifications in management, sales, or marketing are advantageous.
- At least 3 years' experience as a facilitator or lecturer in a technical trade.
- Proven experience in branch operations and sales management.
- Familiarity with SETA, NAMB, and QCTO requirements.
- Strong technical knowledge in the relevant trade.
- Sales-driven mindset with a track record of meeting and exceeding targets.
- Proficiency in managing resources, health and safety, and accreditation requirements.
- Excellent interpersonal and networking skills.
- Valid driver's license and willingness to travel locally.
- Flexibility to work outside standard office hours when required.
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