Technical Support Coordinator

5 days ago


Cape Town, Western Cape, South Africa DigiCert Full time
Job Overview

As a Linguistics Graduate (Spanish Speaker), you'll play a vital role in engaging with external customers and internal stakeholders through diverse communication channels. Your expertise will be essential in executing our validation process according to internal documentation and analyzing test-data to determine whether systems or processes meet our criteria.

  • Review incoming application forms, validate, and submit to our technical department.
  • Communicate with external customers and internal stakeholders via phone, live chat, video calls, and email.
  • Research customer organizations and verify contact details online.
  • Identify trends and document customer-call activity for management.
  • Execute our validation process according to internal guidelines.
  • Analyze test-data to determine if systems or processes meet our validation standards.
  • Coordinate validation testing with affected departments and team members.
  • Learn product features and gather customer requirements for management.
  • Determine validation objectives and standards with internal managers.
  • Create and maintain databases for tracking validation activities and results.
  • Process incoming and outgoing mail.


  • Cape Town, Western Cape, South Africa Intelligent Technical Solutions Full time

    We are seeking an experienced Network Administrator to join our team at Intelligent Technical Solutions. As a key member of our IT department, you will be responsible for providing technical support and maintenance services to our clients.This role involves handling a range of tasks, from system updates to hands-on troubleshooting, ensuring the smooth...


  • Cape Town, Western Cape, South Africa Intelligent Technical Solutions Full time

    Role SummaryThe System Administrator will be responsible for providing technical support to our clients and ensuring the smooth operation of our IT systems. This role requires a strong technical background, excellent communication skills, and the ability to work independently in a fast-paced environment. If you are a motivated and organized individual with a...


  • Cape Town, Western Cape, South Africa Hikvision South Africa Full time

    Hikvision is the world's largest supplier of video surveillance products and solutions.The company specializes in video surveillance technology, as well as designing and manufacturing a full line of innovative CCTV and video surveillance products.Since its establishment, Hikvision has quickly achieved a leading worldwide market position in the security...


  • Cape Town, Western Cape, South Africa Dentsu Aegis Network Full time

    Job Overview:We are seeking a skilled Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical assistance and support to internal users.Key Responsibilities:Assist in the implementation and maintenance of financial, HR, and operational platforms.Troubleshoot system issues and...


  • Cape Town, Western Cape, South Africa Hikvision South Africa Full time

    Get AI-powered advice on this job and more exclusive features.Hikvision is the world's largest supplier of video surveillance products and solutions. The company specializes in video surveillance technology, as well as designing and manufacturing a full line of innovative CCTV and video surveillance products. Since its establishment in 2001, Hikvision has...


  • Cape Town, Western Cape, South Africa The Legends Agency Full time

    The Legends Agency is seeking a skilled Technical Support Specialist to provide critical support to their General Manager and engineering teams. This role is perfect for a proactive individual with strong technical and administrative capabilities.About the Role:Provide technical support by assisting with research, design, and development.Collect and analyze...


  • Cape Town, Western Cape, South Africa FACT Sa Full time

    About Our CompanyFACT Sa is a leading provider of IT services and solutions.Job Details:Job Title: NOC Engineer.Reports to: Team Lead.Location: Remote.Responsibilities:Network Management: Manage network performance and output reports during routine O&M.Customer Coordination: Coordinate with customers and third parties.Pedagogical Approach: Improve the skills...


  • Cape Town, Western Cape, South Africa Hikvision South Africa Full time

    Hikvision South Africa is the leading supplier of video surveillance products and solutions worldwide.We specialize in designing and manufacturing innovative CCTV and video surveillance systems.As a key player in the security industry, Hikvision has achieved a strong market position globally.Key Responsibilities:Develop in-depth knowledge of our security...


  • Cape Town, Western Cape, South Africa INFUSE Full time

    As an IT Support Technician at INFUSE, you will play a critical role in providing top-notch technical support and enhancing user experience.We are looking for a highly motivated and skilled individual who can excel in this position and contribute to our dynamic team.About the JobProvide technical assistance to users, addressing their queries and technical...


  • Cape Town, Western Cape, South Africa Fidelity Services Group Full time

    About the PositionWe are seeking a Technical Support Assistant Manager to join our team at the Fidelity Services Group. This role involves overseeing administrative operations and supporting the logistics and scheduling functions.ResponsibilitiesOversee the collection and verification of quotes for allocated areas.Coordinate the assignment of quotes to...


  • Cape Town, Western Cape, South Africa TE Technical Placements Full time

    As an Accounts Assistant at TE Technical Placements, you will play a crucial role in ensuring the smooth operation of our business. Your attention to detail, organizational skills, and ability to work under pressure will be essential in this fast-paced environment.You will be responsible for handling debtor and creditors functions, as well as processing new...


  • Cape Town, Western Cape, South Africa WSP Full time

    We are seeking a talented Graduate engineer who is passionate about delivering high-quality results and providing excellent customer service.Responsibilities include:Compiling engineering calculations, tenders, project proposals, detailed designs, and drawings.Liaising with other engineering departments to ensure coordinated solutions.Providing technical...


  • Cape Town, Western Cape, South Africa Bluecube Technology Solutions - An Ekco Company Full time

    About Bluecube Technology Solutions - An Ekco CompanyWe provide cutting-edge cloud solutions that enable businesses to achieve their goals.As a leading cloud solution provider in Europe, we specialise in delivering transformative cloud experiences that drive business success.We pride ourselves on our talented team of over 1000 colleagues across the UK,...


  • Cape Town, Western Cape, South Africa Persona Staff Full time

    Job Summary:We are seeking an experienced Architectural Technologist to join our team at Persona Staff. As a key member of our team, you will be responsible for providing technical support and assistance to our architects and engineers.About the Position:This is an exciting opportunity for a professional with expertise in residential, commercial, and...


  • Cape Town, Western Cape, South Africa TE Technical Placements Full time

    We are seeking a highly skilled Accounts Assistant to join our team at TE Technical Placements. As an experienced bookkeeper, you will be responsible for handling debtor and creditors functions, screening new credit applications, calculating costings, and determining commissions for the sales team.A bookkeeping qualification is highly desirable, and owning...

  • Project Coordinator

    7 hours ago


    Cape Town, Western Cape, South Africa CA Support Full time

    At CA Support, we are seeking a skilled Project Admin Supporter / Personal Assistant to join our team in Stikland, Bellville. This is an exciting opportunity for someone with strong organizational and time management skills to drive delivery dates, outputs, progress reports, documentation and presentations.Key Responsibilities :Assist the project team in...


  • Cape Town, Western Cape, South Africa Sabio Full time

    Sabio is a Global company and the leading independent UK Contact Centre solution supplier. We work with leading brands and partners across the globe, helping them to build high quality, secure, robust platforms and solutions.Sabio provides expertise and solutions that our customers need to respond to the ever-changing world. Our powerhouse products and...

  • Support Coordinator

    25 minutes ago


    Cape Town, Western Cape, South Africa QCIC group Full time

    The QCIC Group is seeking a highly skilled and organized Support Coordinator to join its team. This role plays a vital part in the company's administration, ensuring seamless support across global hubs.As a Support Coordinator, you will be responsible for managing a large workload, prioritizing tasks, and adhering to deadlines. Your duties will include...


  • Cape Town, Western Cape, South Africa Cartrack Full time

    Job DescriptionWe are seeking a skilled Logistics Support Coordinator to join our team at Cartrack.The ideal candidate will be responsible for overseeing the last mile delivery progress for scheduled and on-demand clients, ensuring timely and efficient delivery as per business agreements.Proactively manage delivery processes from order creation to delivery...

  • Logistics Coordinator

    8 hours ago


    Cape Town, Western Cape, South Africa Ca Support Full time

    At Ca Support, we are committed to providing our clients with the highest level of service. As a Fleet Manager, you will play a key role in achieving this goal by overseeing the management of our vehicle fleet and ensuring that our operations are efficient and effective.Responsibilities:Manage the maintenance and upkeep of our vehicle fleet, including...