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Padel Club Operations Manager

2 weeks ago


Cape Town, Western Cape, South Africa The Legends Agency Full time

Company Overview: The Legends Agency is a dynamic organization that values employee growth through career development and incentives.

Salary: R 120,000 - R 180,000 per annum

Job Description:

As the Padel and Beach Club Manager, you will be responsible for leading a vibrant environment where culinary excellence and hospitality shine. You will inspire and manage a talented team to deliver exceptional service and maintain high operational standards.

  • Foster relationships with guests, ensuring their needs are met and their experiences exceed expectations.
  • Oversee daily club operations, from opening to closing, while ensuring compliance with policies and procedures.
  • Plan and coordinate events, enhancing the clubs offerings and attracting new clientele.

Requirements:

  • Educational Background: Matric or equivalent; relevant qualifications in hospitality or sports management are advantageous.
  • Experience: Previous managerial experience in the sports or leisure industry is preferred, particularly in customer service or event management.
  • First Aid Knowledge: Familiarity with first aid procedures or certification is beneficial.

Duties and Responsibilities:

  • Welcome guests warmly, engage in games when necessary, explain the rules of padel, and facilitate social interactions.
  • Open and close the club daily, ensuring all policies are adhered to while effectively managing staff schedules.
  • Manage sales and inventory of the pro shop, track rentals, and promote padel equipment sales.
  • Maintain daily reports on court usage, cash handling, and equipment maintenance needs.
  • Ensure proper stock levels are maintained for all equipment and supplies.
  • Handle bookings for corporate events and school groups to enhance community involvement.