Network Support Engineer: Cutting-Edge Infrastructure Specialist

2 weeks ago


Johannesburg, Gauteng, South Africa Elite Search Full time

At Elite Search, we are committed to delivering exceptional IT solutions that drive business growth and success. As a Network Support Engineer, you will play a vital role in maintaining the integrity and security of our clients' network infrastructure.

About the Role

We are seeking a highly skilled and experienced Network Support Engineer to join our team. This is an exciting opportunity for a motivated individual to work with a dynamic and forward-thinking organization.

Key Responsibilities
  • Provide professional second-line remote technical support to clients, ensuring prompt and effective resolution of technical incidents and problems.
  • Proactively identify and resolve technical issues, implementing robust security measures to protect against potential threats.
  • Collaborate with clients to optimize their network configurations, ensuring maximum efficiency and performance.
  • Maintain and enhance network infrastructure, staying up-to-date with the latest technologies and best practices.
  • Work closely with cross-functional teams to continuously improve service delivery processes and ensure seamless communication.
Requirements and Qualifications

To excel in this role, you should possess the following qualifications:

  • 5-7 years of relevant IT and ISP experience, with a strong background in network security.
  • Practical experience with Juniper and Cisco routers, switches, firewalls, and Fortigate networking equipment.
  • Cisco Certification CCNP, CCSP, or CCIE (currently studying or working towards).
  • Juniper and Fortigate Certifications are a significant advantage.
  • Knowledge of MPLS, IPSec VPN, L2TP tunnels, and GRE tunnels.
  • Familiarity with firewall UTM features, including web content filtering, IDS, IPS, DOS mitigation, and Anti-virus.
Benefits and Compensation

We offer a competitive compensation package, including:

  • A salary range of $120,000 - $150,000 per year, depending on experience.
  • A comprehensive benefits program, including health insurance, retirement plan, and paid time off.
  • Ongoing training and development opportunities to enhance your skills and career prospects.
  • A dynamic and collaborative work environment, with a focus on employee satisfaction and well-being.
Why Choose Elite Search?

At Elite Search, we value excellence, innovation, and teamwork. We believe in investing in our employees' growth and development, providing them with the tools and resources needed to succeed in their roles.



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