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Travel Consultant Expert

3 weeks ago

Pretoria, Gauteng, South Africa Cullinan Holdings Limited Full time

Pentravel, a division of Cullinan Holdings Limited, is seeking a dynamic and customer-oriented professional to join their teams in Pretoria.

Job Summary

The successful candidate will be responsible for providing exceptional service and expert advice to travelers, creating bespoke travel itineraries, and booking all components of their trips.

This role requires excellent communication skills, both written and verbal, as well as strong sales and customer service skills.

Key Responsibilities
  • Build and maintain strong relationships with customers to ensure repeat business and referrals.
  • Design and sell customized travel itineraries to meet individual travel preferences, budgets, and needs.
  • Provide expert advice on travel destinations, including visas and travel insurance.
  • Maximize sales opportunities through upselling, cross-selling, and promoting the company's preferred partners.
  • Maintain accurate records and client details, using the company's operational systems.
  • Manage customer complaints and queries in an efficient and professional manner.
Requirements
  • Minimum of 1 years' experience in a sales and target driven role.
  • Excellent communication skills, both written and verbal.
  • Strong sales and customer service skills.
  • Ability to work well under pressure and to tight deadlines.
  • Proficient in the use of reservation systems, such as Amadeus is advantageous.
  • Passion for travel and knowledge of popular travel destinations.
Benefits
  • Working in a vibrant culture-centric company.
  • Many learning and growth opportunities means this is a career, not just a job.
  • Work hard, play hard mentality.
  • We love celebrating successes together.
  • Monthly salary, and a lucrative commission structure with unlimited earning potential.
  • When you reach your sales goals you get to travel.