Financial Crime Investigator
4 days ago
The Skills Mine is a leading provider of career development opportunities in the field of fraud risk management. We are seeking an experienced Financial Crime Investigator to join our team.
Salary: $60,000 - $80,000 per annum
Job DescriptionWe are looking for a skilled Fraud Risk Specialist to analyze alerts flagged on our fraud monitoring systems and confirm the validity of suspicious transactions and/or activity with customers. The ideal candidate will have excellent product knowledge of different banking products and services.
Responsibilities:
- Carefully examine alerts and confirm the validity of suspicious transactions and/or activity with customers
- Loading security blocks in cases where suspicious transactions or activity cannot be confirmed with customers and documenting findings on our fraud monitoring and case management systems
- Ensure that established procedures are always followed
- Investigate and resolve customer disputes/cases within agreed timelines
- Escalate and report high-risk incidents to management immediately
- Maintain accurate and up-to-date records in our Case Management System
Required Skills and Qualifications:
- Rélevant diploma or certificate in fraud risk management
- At least 2-3 years working experience in the fraud risk environment, especially in call center and shift environments
- Good product knowledge of different banking products and services
Benefits:
- A dynamic and supportive work environment
- Opportunities for career growth and professional development
- A competitive salary and benefits package
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