Process Improvement Analyst

3 weeks ago


Cape Town, Western Cape, South Africa Planet10 Full time
Job Overview

At Planet10, we are looking for a highly skilled Process Improvement Analyst to join our team.

About the Role

This is a great opportunity for an individual who wants to make a real impact on our business.

The successful candidate will work closely with our cross-functional teams to analyze business requirements, identify areas for improvement, and implement changes.

Key Responsibilities:

  • Analyze business requirements and identify areas for process improvement.
  • Capture user stories and validate with stakeholders.
  • Develop training material and provide onboarding user training.
  • Attend daily standups and UAT sessions as needed.
  • Continuously discover opportunities for improvement.
Required Skills and Qualifications

To be successful in this role, you will need:

  • Strong business analysis skills for requirements gathering and process optimization.
  • Problem-solving abilities for technical issues.
  • Project management capabilities for implementation and support.
  • Experience in ServiceNow platform.
Salary and Benefits

We offer a competitive salary of $80,000 - $110,000 per year, depending on experience, plus a range of benefits including health insurance, retirement savings plan, and paid time off.



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