Operations Excellence Leader

2 weeks ago


Pretoria, Gauteng, South Africa Ziyana Group Full time

Ziyana Group, a bespoke professional services provider, is seeking an experienced Service Delivery Manager to oversee the operational departments within the business. This leadership role will ensure smooth execution of service delivery, allowing the CEO to focus on business development and strategic growth.

About Us

We are a black-owned majority women-led company committed to excellence, transformation, and impact. Our team of experts delivers future-focused business solutions, driving growth and innovation for our clients.

Job Description

The successful candidate will lead and coordinate key business divisions, including Learning & Development, Recruitment & Talent Sourcing, Tenders Department, and Organisational Design & Change Management. This leadership role will require the ability to drive project execution, streamline processes, and improve efficiency across all service delivery areas.

Key Responsibilities
  1. Operational Excellence: Drive project execution, streamline processes, and improve efficiency across all service delivery areas.
  2. Strategic Vision: Align service delivery with the company's strategic goals, ensuring a high-performance culture.
  3. Performance Management: Oversee departmental KPIs, ensuring each team meets targets and delivers client-centric solutions.
  4. Stakeholder Engagement: Manage internal and external relationships, ensuring seamless collaboration and customer satisfaction.
Requirements

Qualifications & Experience:

  1. Degree in Business Administration, Operations Management, HR, or related field.
  2. 5+ years of leadership experience in service delivery, operations, or project management.
  3. Proven ability to manage multiple departments and drive performance excellence.
  4. Strong knowledge of learning & development, recruitment, tendering, and organisational design.

Must be:

  1. A seasoned operations leader with strong business acumen and leadership capabilities.
  2. Passionate about driving efficiency, managing high-performing teams, and ensuring top-quality service delivery.
  3. Able to balance strategic vision with hands-on execution, ensuring alignment between operations and the company's growth ambitions.


  • Pretoria, Gauteng, South Africa Kimberly-Clark Corporation Full time

    About the OpportunityWe are looking for an experienced Operations Excellence Leader to join our team at Kimberly-Clark Corporation. In this role, you will be responsible for driving operational excellence across our manufacturing facilities.Your primary focus will be on developing and implementing process improvements, identifying areas for cost reduction,...


  • Pretoria, Gauteng, South Africa Aveva Denmark Full time

    About the OpportunityAveva Denmark is seeking a highly skilled Operations Excellence Leader to drive operational excellence and optimize factory performance.Key Responsibilities:Operational Excellence: Develop and implement strategies to enhance overall factory performance, focusing on quality, safety, and productivity.Process Improvement: Identify...


  • Pretoria, Gauteng, South Africa Green Marble Recruitment Consultants Full time

    Greetings, I am excited to introduce the position of Retail Operations Director at Green Marble Recruitment Consultants. As a key member of our team, you will play a vital role in driving operational excellence and leading our team of operational management professionals.About YouEducation: Relevant BCom Degree, Master of Business Leadership/Administration...


  • Pretoria, Gauteng, South Africa Findojobs South Africa Full time

    Job DescriptionThe Chief Operations Strategist will be responsible for developing and implementing operational strategies that align with the company's overall vision and goals. This individual will work closely with the CEO and executive team to identify opportunities for improvement and drive process optimization.Key ResponsibilitiesDevelop and Implement...


  • Pretoria, Gauteng, South Africa Hire Resolve Full time

    Job OverviewHire Resolve's client, a leading plastic manufacturer, is seeking an experienced Process Manager to oversee high-productivity processes and drive operational excellence.


  • Pretoria, Gauteng, South Africa Findojobs South Africa Full time

    About UsWe are Findojobs South Africa, a leading recruitment agency in South Africa.We specialize in placing top talent in various industries across the country.Job SummaryWe are seeking a highly skilled Senior Operations Manager to join our team.The ideal candidate will have experience in managing a large-scale manufacturing operation, with a strong focus...


  • Pretoria, Gauteng, South Africa Letshalo Hr Services Full time

    About the RoleThis is a challenging and rewarding opportunity for a seasoned professional to take on a leadership role in a dynamic organization. As Regional Operations Manager, you will have the opportunity to make a significant impact on the company's growth and success.The ideal candidate will have a strong track record of delivering results, leading...


  • Pretoria, Gauteng, South Africa Clicks Group Limited Full time

    About the RoleWe are seeking an experienced Assistant Store Manager to join our team at Clicks Hatfield Plaza. As a key leader, you will play a vital role in driving business success, developing talent, and delivering exceptional customer experiences.**Key Accountabilities:**Lead and manage a high-performing store team to achieve sales growth, customer...


  • Pretoria, Gauteng, South Africa Fempower Full time

    We are looking for a Process Excellence Leader to maintain effective communication lines with regulatory and governing bodies.The role requires research and stay abreast with new or updated regulations, laws, standards and other official enactments that may be applicable to the meat plants.The Process Excellence Leader will be responsible for:Establishing...


  • Pretoria, Gauteng, South Africa TFG (The Foschini Group) Full time

    About the RoleWe are seeking a talented and experienced Floor Supervisor to join our Foschini team. In this role, you will be responsible for driving business results through operational excellence and customer satisfaction.Main Responsibilities:Support store management in developing and implementing effective strategies.Drive sales growth through strategic...


  • Pretoria, Gauteng, South Africa Sabela Full time

    Job SummaryThe Head of Operations will be responsible for leading the operational functions of the business, including client relationship management, strategy development, operational leadership, performance management, and risk management.Main ResponsibilitiesImplement business strategies to achieve organisational goals, aligning with the company's mission...


  • Pretoria, Gauteng, South Africa Network Recruitment Full time

    About the RoleThis is a key leadership position within Network Recruitment that requires a strong understanding of policy administration, operations, and compliance requirements.The ideal candidate will have extensive experience in policy administration, operations, or a related leadership role.Strong analytical skills with the ability to solve complex...


  • Pretoria, Gauteng, South Africa Initiate International Full time

    We are looking for a results-driven leader to drive operational excellence at Initiate International. As the Head of Operations, you will oversee daily activities, optimize processes, and spearhead initiatives that fuel business growth.This role requires a strategic thinker with a proven track record of fostering cross-functional collaboration and driving...


  • Pretoria, Gauteng, South Africa Humankind Group Full time

    Global Operations Leadership OpportunityWe are seeking a dynamic and highly skilled Chief Operating Officer (COO) to manage and direct the implementation of our organisation's operations strategy, ensuring the achievement of strategic objectives.The COO will report to the CEO and form part of the executive committee, participating in the divisional...


  • Pretoria, Gauteng, South Africa TFG (The Foschini Group) Full time

    About the RoleWe are seeking a customer centric store leader to join our team at Totalsports. As an Operational Excellence Manager, you will be responsible for ensuring the store team executes operational excellence through a customer-centric mindset.The ideal candidate will have minimum 3 years retail experience with a minimum of 1 year store leadership...


  • Pretoria, Gauteng, South Africa GOLD FIELDS Full time

    About the Job DescriptionWe are seeking a highly experienced Lead Specialist Safety Systems to join our team. In this role, you will be responsible for developing and implementing best-in-class safety management practices, standardizing Safety Management Systems, and equipping leaders with the tools and processes to take full ownership of safety at site...


  • Pretoria, Gauteng, South Africa Unitrans Recruitment Full time

    About the PositionWe are seeking a highly skilled and experienced Operations Manager to join our team at Unitrans Recruitment. As an Operations Manager, you will play a critical role in overseeing various contracts and ensuring that company policies are implemented and maintained within your portfolio.The ideal candidate will have a strong understanding of...


  • Pretoria, Gauteng, South Africa Capitec Bank Ltd. Full time

    About Capitec Bank Ltd.">We are a leading financial services provider, dedicated to delivering innovative solutions that meet the evolving needs of our clients.">Job Overview">This role is responsible for driving business process improvements that enhance efficiency, productivity and customer satisfaction. The ideal candidate will have a strong analytical...


  • Pretoria, Gauteng, South Africa HR Genie Full time

    We are seeking an experienced and dynamic leader to join our executive team and drive operational excellence across all aspects of our business. As a Chief Operating Officer (COO), you will play a critical role in developing and implementing the company's strategic vision and goals.Key Responsibilities:Collaborate with the CEO and executive team to develop...


  • Pretoria, Gauteng, South Africa Milton Resourcing (Pty) Ltd Full time

    We are seeking a highly motivated and experienced professional for the role of Commercial Excellence Leader. The successful candidate will be responsible for developing and implementing strategies to drive business growth, expand client accounts, and contribute to overall business expansion in the mining and bulk material handling industry.Key...