High Risk Compliance Specialist

1 month ago


Cape Town, Western Cape, South Africa Mukuru Full time
About the Role

Mukuru is seeking a highly skilled and experienced Mandarin speaking KYC Verification Officer to join our Verifications Team in Cape Town. This role will report to the KYC Verifications Team Lead and will predominantly support our Chinese corridor and clients.

Key Responsibilities
  • Verify and validate documentation and information supplied by customers when signing up for new accounts
  • Stay up-to-date on any process and regulatory changes
  • Report any suspicious activities on customer accounts
  • Make outbound calls to customers in assigned corridors to carry out security checks
  • Aid the verification team as and when required
  • Meet daily and monthly targets
  • Provide excellent customer service
  • Uphold the company brand
  • Manage own professional and self-development
Requirements
  • Grade 12 or equivalent
  • 2 years KYC experience
  • Understanding and speaking of Mandarin / other relevant Asian language
  • Knowledge of money transfer procedures
  • Knowledge of KYC regulations
  • Knowledge of AML and Fraud
  • Knowledge of KYC rules and processes
Additional Skills
  • Computer skills
  • Typing skills
  • Telephone skills
  • Verbal and written communication skills
  • Organisational & administrative skills
  • Attention to detail
  • Interpersonal skills
  • Problem solving skills

Mukuru values diversity and inclusion and is committed to creating a workplace that is welcoming and inclusive for all employees. If you are passionate about working in a dynamic and fast-paced environment, and have the skills and experience required for this role, we encourage you to apply.

Please note that all staff appointments will be made with due consideration of the company's diversity and inclusion plans.



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