Auditing and Compliance Expert

5 days ago


Cape Town, Western Cape, South Africa Full time
Key Responsibilities

The successful candidate will be responsible for:

  • Leading a team of quality specialists to achieve high-quality standards.
  • Managing the quality and auditing process, including reporting and team leadership.
  • Evaluating data to identify areas for improvement and developing recommendations for business growth.
  • Collaborating with Operational Teams to understand client-based quality requirements.
  • Developing and implementing quality processes and procedures.
  • Providing coaching and training to team members to drive continuous improvement.
  • Liaising with the Teleperformance Business teams globally to learn and implement best practices.


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