Customer Intelligence Manager

7 days ago


Cape Town, Western Cape, South Africa Armstrong Appointments Full time

We are seeking a talented Customer Intelligence Manager to join our team at Armstrong Appointments.

About the Role

This is an exciting opportunity for a highly motivated individual to work with our clients in the retail sector, providing actionable customer insights to drive strategic and tactical retail planning.

The successful candidate will have a strong analytical background, with experience in data manipulation, interpretation, and mining. They will be able to query, structure, clean, and extract data for analysis, and possess advanced MS Excel and MS PowerPoint skills.

The role involves working closely with buying groups and different business units to ensure that our clients have a thorough understanding of their customers, through the provision of timely strategic and operational customer reporting and actionable recommendations.

  • Provide data-driven insights to inform business decisions
  • Develop and maintain complex data models and dashboards
  • Work collaboratively with cross-functional teams to drive business outcomes

In addition to a strong technical skill set, the ideal candidate will have excellent communication and interpersonal skills, with the ability to present complex information in a clear and concise manner.

What We Offer

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. Our clients value innovation and creativity, and we encourage our employees to think outside the box and bring new ideas to the table.


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