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Freight Documentation Specialist

2 weeks ago

Stellenbosch, Western Cape, South Africa Persona Staff Full time

Job Description:

We are seeking a skilled Freight Documentation Specialist to join our team at Persona Staff. As a key member of our logistics team, you will be responsible for ensuring accurate and timely documentation of export shipments.

Main Responsibilities:

  • Capture consignee instructions in the system with precision
  • Evaluate final file covers before vessel sailing to guarantee compliance
  • Manage a minimum annual volume of 600 containers while considering complexity factors
  • Submit shipping instructions to shipping lines well in advance of deadlines
  • Prepare, process, and submit essential documents like PPECB's, Phyto's, Certificates of Origin, Cargo Dues, EUR 1's, and Form A's in accordance with relevant legislation
  • Assist clients in updating shippers, contacts, and instructions within the system
  • Maintain systems updated and accurate at all times
  • Record costs, delays, and important shipment notes in the system
  • Complete invoice details and Form 7s within 30 days of vessel departure
  • Report documentation or client-related concerns to management
  • Collaborate with internal departments to resolve flagged issues
  • Work directly with clients to ensure receipt of all required documents and information
  • Communicate with third-party service providers for smooth operations
  • Handle client queries efficiently to maintain a seamless documentation process

Requirements:

  • Grade 12/Matric (essential)
  • Diploma in Logistics or Supply Chain Management (preferred)
  • Minimum of 2 years experience in Freight Forwarding & Logistics (exports)
  • Ability to work under pressure and meet deadlines
  • Absence of after-hours availability is not acceptable
  • Proficiency in Google Workspace, Excel, and Inttra
  • Strong organizational and communication skills
  • Ability to collaborate with multiple stakeholders across departments