Operations Supervisor Leader

2 days ago


Cape Town, Western Cape, South Africa Hokaoneone Na Full time

Job Overview:

Hokaoneone Na is seeking a skilled Operations Supervisor to join our team. This role involves overseeing daily operations, ensuring efficient workflow, and maintaining high-quality services.

Salary and Benefits:

We offer competitive salaries and attractive benefits packages to support your career growth and well-being.

Responsibilities:

  1. Operational Planning: Update employee shift rosters as needed, adjust daily operational planning schedules based on client requirements, and participate in daily meetings to plan for the next day's productivity.
  2. Task Management: Ensure all work meets deadlines, maintain the orderly flow of operations by communicating with the workshop regarding services, refueling, and breakdowns of onsite machinery, and communicate with sub-contractors when necessary.
  3. Customer Service: Attend to client queries and provide excellent customer service.
  4. Personnel Management: General management of operators and general workers, including applying the disciplinary code, providing work-oriented inductions, and ensuring accurate attendance registers are provided to HR.
  5. Safety Management: Convene daily toolbox talks, ensure valid operator permits and medicals, complete incident and accident forms when necessary, and ensure employees have completed company inductions and receive necessary PPE.

Key Skills and Qualifications:

  1. Ability to work independently and effectively manage time.
  2. Excellent communication and delegating skills.
  3. Willingness to work shifts, including weekends and public holidays.
  4. Clean criminal record.
  5. Minimum 3 years' experience working as an operations supervisor.


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