Customer Service and Support Representative

2 weeks ago


Cape Town, Western Cape, South Africa MCI Full time
Company Overview

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We are looking for a talented individual to support inbound customer service, technical support, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, and assist callers with product and process-related inquiries.

This position requires excellent communication skills, a willingness to learn on the job, and high reliability. We offer a competitive compensation package and a fun, engaging work environment.



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