Point of Sales Counter Sales Representative
3 weeks ago
The Point of Sales Counter Salesperson is responsible for providing exceptional customer service by assisting customers at the sales counter, processing transactions, and ensuring customer satisfaction.
Key Responsibilities:- Customer Service: Greet and assist customers at the sales counter, providing product recommendations and support.
- Transaction Processing: Process sales transactions, including handling cash, card, and digital payments accurately.
- Inventory Management: Manage inventory levels at the counter and restock shelves as necessary.
- Counter Maintenance: Maintain a clean and organized counter area to ensure a welcoming environment.
- Customer Inquiries: Handle customer inquiries, provide solutions, and escalate issues as needed.
- Sales Collaboration: Collaborate with the sales team to meet store sales goals.
- Order Fulfillment: Track customer orders and ensure timely order fulfillment.
- POS Operations: Operate the POS system, including price scanning, returns, and exchanges.
- Experience: 1-2 years of counter sales, retail, or customer service experience preferred.
- Skills: Proficiency with Point of Sales (POS) systems, strong communication and customer service skills.
- Attributes: Friendly, customer-focused, with attention to detail and problem-solving abilities.
- Physical Requirements: Ability to stand for extended periods and lift/move products as needed.
- Education: High school diploma or equivalent required.
- Math Skills: Basic math skills for handling transactions and balancing cash drawers.
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