Pharmaceutical Care Professional
6 days ago
Job Overview:
Dis-Chem Pharmacies is seeking a highly skilled Pharmaceutical Care Professional to join their team. As a key member of the dispensary, this individual will be responsible for providing exceptional patient care and ensuring the accuracy of medication prescriptions.
Key Responsibilities:
- Assist with the sale of Schedule 1 and Schedule 2 medicines or scheduled substances
- Compound, manipulate, or prepare non-sterile medicines or scheduled substances according to standard operating procedures
- Manufacture non-sterile medicines or scheduled substances according to standard operating procedures
- Re-pack medicine
- Distribute and control stock of Schedule 1 to Schedule 5 medicines or scheduled substances
- Order medicine and scheduled substances up to Schedule 6 according to authorized instructions
- Read and prepare prescriptions, select, manipulate, or compound medicines, label and supply medicines in appropriate containers
- Accurately interpret scripts and act within legal requirements
- Capture script details accurately and verify patients' details on the system
- Ensure accurate picking/packing/labelling and checking of medication, aware of common dosages and drug interactions
- Give accurate instructions to patients regarding correct use of medicine supplied
- Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
- Ensure all medications are checked for accuracy by and signed by a pharmacist
- Advise and assist patients at the dispensary, self-medication, and front-shop
- Follow up with patients regarding script tracking reports as requested by the dispensary manager
- Explain medical aid costs to patients
- Provide information to promote health
- Process paperwork necessary for accurate submission of claims to medical aids
- Correct errors on scripts rejected by medical aid
- Ensure authorization of chronic, HIV, and AIDS, and oncology medication
- Maintain customer profiles on the system
- Merge profiles locally and notify UCS to merge centrally
- Take note of messages on customer profiles and take suitable action
- Report low/out-of-stock levels and stock errors to the dispensary manager
- Receive dispensary stock according to Dis-Chem's SOPs and merchandise according to FEFO
- Facilitate bi-annual stock takes
- Exercise stock, cash, and asset control
Requirements:
- English and 2nd language – Read, write, and speak
- Good communication skills, listening
- Customer service/focus
- Strong attention to detail
- Sound numerical skills
- Problem-solving
- Team player
- Trustworthy and honest
- Time management
- Able to deal with pressure
- Computer literate – MS Office
Benefits:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
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