Pharmaceutical Care Professional

6 days ago

East London, Eastern Cape, South Africa Dis-Chem Pharmacies Full time

Job Overview:

Dis-Chem Pharmacies is seeking a highly skilled Pharmaceutical Care Professional to join their team. As a key member of the dispensary, this individual will be responsible for providing exceptional patient care and ensuring the accuracy of medication prescriptions.

Key Responsibilities:

  • Assist with the sale of Schedule 1 and Schedule 2 medicines or scheduled substances
  • Compound, manipulate, or prepare non-sterile medicines or scheduled substances according to standard operating procedures
  • Manufacture non-sterile medicines or scheduled substances according to standard operating procedures
  • Re-pack medicine
  • Distribute and control stock of Schedule 1 to Schedule 5 medicines or scheduled substances
  • Order medicine and scheduled substances up to Schedule 6 according to authorized instructions
  • Read and prepare prescriptions, select, manipulate, or compound medicines, label and supply medicines in appropriate containers
  • Accurately interpret scripts and act within legal requirements
  • Capture script details accurately and verify patients' details on the system
  • Ensure accurate picking/packing/labelling and checking of medication, aware of common dosages and drug interactions
  • Give accurate instructions to patients regarding correct use of medicine supplied
  • Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
  • Ensure all medications are checked for accuracy by and signed by a pharmacist
  • Advise and assist patients at the dispensary, self-medication, and front-shop
  • Follow up with patients regarding script tracking reports as requested by the dispensary manager
  • Explain medical aid costs to patients
  • Provide information to promote health
  • Process paperwork necessary for accurate submission of claims to medical aids
  • Correct errors on scripts rejected by medical aid
  • Ensure authorization of chronic, HIV, and AIDS, and oncology medication
  • Maintain customer profiles on the system
  • Merge profiles locally and notify UCS to merge centrally
  • Take note of messages on customer profiles and take suitable action
  • Report low/out-of-stock levels and stock errors to the dispensary manager
  • Receive dispensary stock according to Dis-Chem's SOPs and merchandise according to FEFO
  • Facilitate bi-annual stock takes
  • Exercise stock, cash, and asset control

Requirements:

  • English and 2nd language – Read, write, and speak
  • Good communication skills, listening
  • Customer service/focus
  • Strong attention to detail
  • Sound numerical skills
  • Problem-solving
  • Team player
  • Trustworthy and honest
  • Time management
  • Able to deal with pressure
  • Computer literate – MS Office

Benefits:

  • Market-related salary
  • Medical aid
  • Provident fund
  • Staff account

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