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Business Process Improvement Specialist

2 weeks ago

Sandton, South Africa DeARX Full time

About DeARX: We are a leading provider of innovative technology solutions, working with clients across various industries to help them achieve their business goals. As a seasoned Business Analyst, you will join our dynamic and growing team on a hybrid contract basis.

Key Responsibilities:

  • Conduct thorough analysis of business processes, systems, and data to identify areas for improvement and optimization.
  • Collaborate with stakeholders to gather requirements and translate them into functional specifications.
  • Develop and maintain detailed project plans, timelines, and deliverables.
  • Facilitate meetings and workshops with cross-functional teams to elicit requirements and drive decision-making.
  • Create and maintain documentation, including business requirements, user stories, and process flows.
  • Conduct user acceptance testing and provide support during implementation and post-implementation phases.
  • Identify and communicate risks, issues, and dependencies to project stakeholders.
  • Continuously monitor and evaluate project progress, ensuring timely delivery and adherence to budget and scope.
  • Provide guidance and support to junior members of the business analysis team.

Qualifications:

  • Minimum of 7 years of experience as a Business Analyst, preferably in a complex and dynamic environment.
  • Bachelor's degree in Business Administration, Information Systems, or a related field.
  • Previous Financial Services/Banking experience required.
  • Strong understanding of business analysis methodologies, tools, and techniques.
  • Proven experience in gathering and documenting business requirements and creating functional specifications.
  • Excellent communication and interpersonal skills, with the ability to build relationships and collaborate effectively with stakeholders at all levels.
  • Strong analytical and problem-solving skills, with the ability to think critically and propose innovative solutions.
  • Experience with Agile methodologies and project management tools is preferred.
  • Knowledge of the hybrid work model and its impact on business processes is a plus.
  • Professional certifications in business analysis (e.g. CBAP, CCBA, Advanced FTI) essential.

About the Job: At DeARX, we value diversity and inclusivity and are committed to creating an inclusive work environment for all employees. We offer competitive compensation and benefits packages, opportunities for professional development, and a supportive and collaborative team culture.