Business Analysis Specialist
5 days ago
Job Overview
Talent Genie is seeking a highly skilled Business Analyst to join their team in the Investment Industry. As a Business Analyst, you will play a critical role in defining specifications for process and system enhancements, production support items, and normal SDLC BA responsibilities.
Main Responsibilities
- Root-cause analysis and resolution of production support issues within agreed service level agreements (SLAs).
- Requirements definition for process and system enhancements, Business as Usual (BAU) changes, and production support items.
- Participation in systems testing of both fixes and enhancements.
- Improvement of structures and processes within which the Client Solutions team operates.
Ideal Experience
- At least 3 years' experience in Unit Trust and LISP (Discretionary and Life and Retirement Products) administration.
- A good understanding of end-to-end administration processes.
- Experience in process improvements and process definition.
- At least 5 years of formal business and process analysis experience.
- A proven track record of driving and implementing improvements.
- Software testing experience (at least 3 years as part of the BA competency).
Ideal Qualifications
- A relevant tertiary qualification or studying towards one.
- A business analysis qualification (Diploma or higher).
Software, Systems Knowledge
- Experience with the full Microsoft office suite, including Advanced Excel and Visio or equivalent.
- SQL experience.
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