Sales Development Representative

2 weeks ago

Cape Town, Western Cape, South Africa Ground One Direct Marketing Full time
Ground One Direct Marketing - Entry-Level General Sales Agent

We are seeking a motivated and customer-oriented individual to join our dynamic team as an Entry-Level General Sales Agent. The successful candidate will play a key role in helping customers find the products they need, making sales, and ensuring a high level of customer satisfaction.

About this role:

  • Greet customers in a friendly and helpful manner, building rapport and trust.
  • Identify customer needs and recommend suitable products, utilizing product knowledge and expertise.
  • Provide detailed information about products and services, addressing customer inquiries and concerns.
  • Process sales transactions accurately using the cash register or point-of-sale system, maintaining attention to detail and accuracy.
  • Handle customer complaints and returns with professionalism, resolving issues efficiently and effectively.
  • Maintain a clean and organized sales floor, adhering to company standards and expectations.
  • Stock and replenish merchandise as needed, ensuring optimal inventory levels and visual merchandising.
  • Stay up-to-date with product knowledge, company policies, and promotions, enhancing sales skills and customer engagement.
  • Achieve sales targets and contribute to team goals, working collaboratively towards shared objectives.
  • Assist in setting up displays and promotional materials, creating visually appealing store presentations.
  • Follow all safety and security procedures, prioritizing employee and customer well-being.

Requirements:

  • Prior experience in sales or customer service is a plus, but not required; we encourage candidates from diverse backgrounds to apply.
  • Excellent communication and interpersonal skills, enabling effective customer interactions and teamwork.
  • Ability to work in a fast-paced environment, adapting to changing priorities and demands.
  • Strong problem-solving skills and attention to detail, ensuring accurate transactions and satisfied customers.
  • A positive and enthusiastic attitude, promoting a supportive and collaborative work atmosphere.
  • Basic math skills for handling transactions, maintaining financial accuracy and integrity.
  • High school diploma or equivalent, demonstrating foundational education and skills.
  • Willingness to learn and grow within the company, embracing ongoing training and development opportunities.

Estimated Salary Range:$40,000 - $55,000 per year, based on location and experience.

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