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Bank Branch Sales Consultant

2 months ago


Dundee, KwaZulu-Natal, South Africa The Recruitment Council Full time
Job Title: Bank Branch Consultant

Are you a sales-driven professional looking to make a difference in the financial services industry? We are seeking a highly motivated and results-oriented Bank Branch Consultant to join our team at The Recruitment Council.

Key Responsibilities:
  • Sales Focus: Achieve and exceed customer growth, revenue, and collections targets by executing the Bank's sales strategy, focusing on upselling, cross-selling, and capital take-up.
  • Marketing Focus: Stay informed about products, services, and market trends, identify and act on referral opportunities within the branch, and support the branch's business goals through marketing, promotions, and community events.
  • Risk & Compliance Focus: Ensure high deal quality by accurately completing product applications with customers, adhere to all regulatory requirements and Bank policies, and report any incidents of fraudulent behavior or compliance breaches.
  • Customer Service: Uphold the Bank's Customer Service Standards and Treating Customers Fairly (TCF) principles, take ownership of application quality, query resolution, and customer satisfaction, and work collaboratively to enhance customer engagement and success.
  • Training & Development: Participate in ongoing sales and service development training, complete all required product, risk, and compliance training, and engage in personal development initiatives to enhance your value to customers.
  • Operational Activities: Ensure compliance with all branch security, safety, and operational procedures, and perform additional administrative duties as required by management.
Qualifications:
  • NQF 6 FSCA aligned qualification or business-related degree.
  • Minimum 2 years of sales and client service experience.
  • Full Rep in all Product Categories.
Technical Skills:
  • Strong attention to detail and accuracy.
  • Excellent administrative and client-focused skills.
  • Proven ability to sell and close deals.
Behavioural Competencies:
  • Results-driven with a strong customer focus.
  • Effective communication and networking skills.
  • Ability to follow instructions and procedures meticulously.

We are looking for a talented and dedicated individual who is passionate about delivering exceptional customer service and driving sales growth. If you are a motivated and results-oriented professional with a strong sales background, we encourage you to apply for this exciting opportunity.