Warehouse Operations Manager

7 days ago

Durban, KwaZulu-Natal, South Africa Tower Group Full time
Tower Group: Warehouse Operations Manager Job Description

An exciting opportunity has arisen for a highly skilled and experienced Warehouse Operations Manager to join the Tower Group team in Durban. As a key member of the organization, you will be responsible for ensuring the effective management of warehouse operations, with a focus on customer satisfaction.

Main Responsibilities:

  • Manage PSC – Durban external warehouses and operations to ensure seamless logistics processes.
  • Oversee inventory and logistics processes, ensuring alignment with facility and resource constraints.
  • Analyze warehouse management system performance versus team performance to identify areas for improvement.
  • Maintain productivity targets and ensure all warehouse processes are running efficiently.
  • Manage fleet operations, including inbound and outbound cargo, to optimize warehouse utilization.
  • Ensure adherence to health and safety standards and implement Standard Operating Procedures / risk assessments.
  • Implement continuous improvement initiatives to drive efficiency and productivity.
  • Manage and analyze daily and monthly reports to inform business decisions.
  • Lead and manage the operations team to deliver exceptional results and meet company expectations.
  • Develop and implement training programs to enhance staff skills and address development gaps.
  • Manage quarterly stock counts for customers and investigate stock variances to prevent re-occurrence.

Essential Requirements:

  • Strong leadership skills and customer-centric focus.
  • Analytical thinking and effective communication skills.
  • Results-oriented and able to handle conflict effectively.
  • Decision-making and planning and organizing skills.
  • Minimum 5-7 years of experience in warehousing and logistics, with 3+ years of team management experience.
  • Relevant degree in Warehousing, Logistics, or Supply Chain Management, or equivalent experience.

About Us:

The Tower Group is a dynamic organization seeking a talented and experienced Warehouse Operations Manager to join our team in Durban. If you are a motivated and results-driven individual with a passion for logistics and supply chain management, we encourage you to apply for this exciting opportunity.

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