Theater Host
7 days ago
Pretoria, Gauteng, South Africa
Woodafair Academics
Full time
Welcome to Woodafair Academics, where we pride ourselves on delivering exceptional customer experiences. As a Theater Usher, you will play a vital role in ensuring our patrons have an unforgettable visit.
The RoleWe are seeking a highly skilled and courteous individual to join our team as a Theater Usher. Your primary responsibility will be to provide top-notch service to our audience members from the moment they enter the theater until they leave. This includes assisting with seat selection, distributing programs, and answering any questions or concerns they may have.
Key Responsibilities- Patron Support: Greet visitors warmly and ensure they have a smooth entry experience.
- Seat Assistance: Help patrons find their seats and provide information about the show.
- Cleanliness and Safety: Monitor and maintain the cleanliness and safety of the theater lobby and seating area.
- Problem-Solving: Address any concerns or complaints from patrons in a professional and courteous manner.
- Intermission Support: Collect and organize ticket stubs and assist with seating arrangements during intermissions.
- Accessibility: Provide assistance for patrons with disabilities or special needs.
- Directional Guidance: Direct patrons to restrooms, concessions, and exits as needed.
- Customer Service: Excellent communication and interpersonal skills.
- Attention to Detail: Ability to multitask and maintain a clean and safe environment.
- Problem-Solving: Effective conflict resolution and issue escalation skills.
- Communication: Strong verbal and written communication skills.