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Logistics Operations Manager

3 weeks ago

Limpopo, South Africa Pedros Chicken Full time
Job Description

We are seeking an experienced Logistics Administrator to join our team at Pedros Chicken. As a key member of our distribution center, you will be responsible for ensuring the smooth operation of our logistics processes.

Duties and Responsibilities:
  • Act as the primary liaison between the Distribution Centre (DC) and stores, resolving inquiries and requests efficiently in line with company SOPs.
  • Uphold Pedros People values and leadership principles, promoting integration across the business and with new hires.
  • Collect invoices from the Accounts Department in a timely manner.
  • Reconcile printed invoices against delivery schedules and B2B lists for Finance.
  • Manage Nightshift operations, batch pick slips, and double-check for accuracy.
  • Facilitate trip planning, create trip sheets, allocate seals, batch driver packs, and meticulously deconstruct invoice packs, checking for stamps, signatures, and lug information.
  • Capture customer orders/B2Bs on the sales order report and ensure timely submission.
  • Monitor Store WhatsApp Groups for DC queries, promptly escalating for accurate feedback.
  • Provide effective feedback on information, including Vehicle ETAs and Poultry Claim Feedback.
  • Note and escalate store special requests, monitor seal pictures, and document empty lug counts.
  • Perform relief supervisory duties as necessary.
  • Manage data capture responsibilities, including Claim Tracker, Poultry Shortages Document, and A/O & E/O document updates.
  • Handle administrative tasks, create ad-hoc trip sheets, file department documents, and assist with non-routine duties.
  • Ensure effective communication practices by posting ETAs on store WhatsApp groups and notifying customers of delivery delays.
  • Coordinate logistics processes, including transportation.
  • Prepare shipping documents and track shipments to ensure timely delivery.