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Customer Service Associate

2 weeks ago

Cape Town, Western Cape, South Africa Persona Staff cc Full time
Job Summary

We are seeking a highly motivated and detail-oriented Client Services Administrator to join our team. The successful candidate will be responsible for providing exceptional customer service, preparing and sending account information to clients, and performing general ad-hoc tasks.

Key Responsibilities

This role involves:

  • Responding to client queries and requests in a timely and professional manner
  • Emailing and faxing account information to clients
  • Completing general ad-hoc tasks as required
Requirements

To succeed in this role, you will need:

  • A minimum of 2 years' experience in a similar role
  • Fully bilingual (Afrikaans and English)
  • Excellent communication and interpersonal skills
  • A valid driver's license
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for growth and development. Our team is supportive and dynamic, and we are committed to helping our employees achieve their goals.