Channel Quality Assurance Specialist

4 days ago


Johannesburg, Gauteng, South Africa Liham Consulting Pty (Ltd) Full time
Job Description:

We are seeking a highly skilled Channel Quality Assurance Specialist to join our team at Liham Consulting Pty (Ltd). As a key member of our organization, you will be responsible for monitoring and inspecting channels to identify areas for improvement.

Key Responsibilities:

  • Monitor and inspect channels to identify areas for improvement
  • Propose measures to enhance channel performance
  • Handle client escalations in a professional and timely manner
  • Develop and implement quality assurance policies and procedures
  • Conduct routine inspections and quality tests to ensure compliance
  • Troubleshoot issues and provide solutions

Requirements:

  • Must have a degree in Business Management/Commerce and/or Finance
  • Must have experience in the finance services industry
  • Must have a reliable vehicle and a valid driver's license
  • Must have a clear criminal and credit record

We are an equal opportunities employer and welcome applications from qualified candidates. If you are interested in this role, please submit your application. We will contact suitable candidates within 14 days of receiving their application.



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