Service Quality Director
3 days ago
Job Description: Frontline Support Specialist
We are seeking a dedicated and customer-focused Frontline Support Specialist to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences, resolving customer complaints, and improving customer satisfaction.
This role requires someone who is passionate about customer service, has excellent communication skills, and can work effectively in a fast-paced environment. You will be working closely with our sales and marketing teams to ensure seamless communication and collaboration.
Your responsibilities will include:
- Managing customer interactions via phone, email, or chat.
- Resolving customer complaints and concerns in a professional and courteous manner.
- Providing product information and answering customer questions.
- Escalating complex customer issues to senior management.
- Contribution to customer service policy and procedure development.
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Quality Assurance Director
6 days ago
Cape Town, Western Cape, South Africa Old Mutual South Africa Full timeOld Mutual South Africa is looking for a highly skilled Quality Assurance Director to lead our Quality Assurance team. As a Quality Assurance Director, you will be responsible for developing and implementing quality assurance strategies that align with business objectives. You will work closely with cross-functional teams to identify quality requirements,...
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Director of Retail
2 weeks ago
Cape Town, Western Cape, South Africa Service Solutions Full timeLocation: Cape Town Company: International Premium Confectionary Brand (FMCG)Are you a seasoned retail professional with a passion for premium products? Our international premium confectionary Client is seeking a Director of Retail to lead their retail division and elevate their...
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Director of Retail
3 days ago
Cape Town, Western Cape, South Africa Service Solutions Staffing Full timeJob Advertisement: Director of RetailLocation: Cape TownCompany: International Premium Confectionary Brand (FMCG)Are you a seasoned retail professional with a passion for premium products? Our international premium confectionary Client is seeking a Director of Retail to lead their retail division and elevate their brand's presence in South Africa.This is not...
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Operations Quality Director
7 days ago
Cape Town, Western Cape, South Africa SMEC Full timeJob Description">The Operations Quality Director will be responsible for implementing and improving the SMEC Business Management System in Africa. This includes developing processes and systems to ensure operations meet high-quality standards and comply with the SMEC Business Management System (BMS). The role involves working with global and local quality...
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Quality Assurance Coordinator
2 days ago
Cape Town, Western Cape, South Africa Quality Crates Manufacturers Full timeQuality Crates Manufacturers is seeking a Quality Assurance Coordinator to join our team. As a key member of our production team, you will play a vital role in ensuring the quality of our products and services. Your responsibility will be to enforce adherence to standard operating procedures, conduct regular systems checks, and ensure all products meet...
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Quality Assurance Specialist
7 days ago
Cape Town, Western Cape, South Africa Servicemaster Quality Cleaning By Weibye Full timeThe Financial Manager will oversee the daily accounting process of the business, ensuring accuracy and efficiency. They will be responsible for preparing monthly, quarterly, and annual financial reports that provide valuable insights to executives making key decisions.Key Responsibilities:Manage the finance team's daily activities.Review monthly...
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Beverage Services Director
2 days ago
Cape Town, Western Cape, South Africa Rad Resources Full timeWe are looking for a Beverage Services Director to join our team at Rad Resources. In this role, you will be responsible for managing the delivery of our beverage services, including achieving profitability for specific outlets and maintaining high standards of operation.The successful candidate will have a strong background in the hospitality industry, with...
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Director of Retail
4 days ago
Cape Town, Western Cape, South Africa Service Solutions Staffing Full timeThis is not a wholesale retail position. We are seeking a hands-on candidate with strong experience in traditional retail, deep knowledge of the South African market, and exposure to international head office operations. The ideal candidate is a well-rounded, grounded leader who leads by example, uplifts their team, and drives growth. Key Responsibilities As...
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Cape Town, Western Cape, South Africa Western Cape Government Full timeDirector of Administrative Services and Engineering ProgrammesThe Western Cape Government is seeking a highly experienced Director to lead our Administrative Services and Engineering Programmes.In this role, you will be responsible for overseeing the development and implementation of strategies to improve programme outcomes. You will also provide guidance...
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Business Services Director
3 days ago
Cape Town, Western Cape, South Africa The Wright Recruitment Full timeJob DescriptionAs a Business Services Director at The Wright Recruitment, you will be responsible for leading our business services team. Your primary objective will be to ensure the smooth operation of our office, providing exceptional support to our clients and employees.Main ResponsibilitiesOversee the daily operations of the office.Manage and coordinate...
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Commercial and Project Services Director
3 days ago
Cape Town, Western Cape, South Africa Lycopodium Full timeAbout the RoleWe are looking for a seasoned professional to manage our Commercial and Project Services Group. The successful candidate will be responsible for maintaining the consistent quality of contracts administration and management, providing contract and commercial support services, and reporting to the Managing Director.This role requires a strong...
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Service Delivery Director
7 days ago
Cape Town, Western Cape, South Africa Sanlam Full timeJob RequirementsWe are seeking a Service Delivery Director to join our team at Sanlam. As a Service Delivery Director, you will be responsible for leading, partnering, transforming, and delivering digital workplace services. You will be a trusted advisor/partner to Information Technology colleagues and lines of business, helping them make informed strategic...
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Customer Service Director
3 days ago
Cape Town, Western Cape, South Africa TFG Financial Services Full timeAbout the PositionTFG Financial Services is seeking a Customer Service Director to lead its Day Shift Sales Team. The successful candidate will be responsible for driving sales performance, managing relationships with internal and external stakeholders, and ensuring compliance with quality standards.This is a great opportunity for a motivated and assertive...
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Director of Legal Advisory Services
3 days ago
Cape Town, Western Cape, South Africa Western Cape Government Full timeAbout the RoleThe Western Cape Government is seeking a Director of Legal Advisory Services to join our team. As a key member of our senior leadership, you will play a critical role in shaping the future of our province and driving our vision for a better life for all citizens.The successful candidate will have a strong background in law, with a focus on...
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Financial Services Director
7 days ago
Cape Town, Western Cape, South Africa IQ-EQ Full timeJob DescriptionThe role of Financial Services Director at IQ-EQ involves actively promoting and positioning the company's brand to develop and grow new sustainable business opportunities. This includes identifying cross-selling opportunities to enhance revenue and profitability.To achieve this, the Financial Services Director will promote the company's...
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Director of Finance and Strategy
3 days ago
Cape Town, Western Cape, South Africa Service Solutions Staffing Full timeJob DescriptionService Solutions Staffing's client, an international Retailer, is looking for a Director of Finance and Strategy to join their team.The successful candidate will be responsible for managing the process leading to accurate budgets and forecasts as well as statutory closings.This includes implementing and assessing internal controls across the...
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Service Delivery Director
7 days ago
Cape Town, Western Cape, South Africa Bidvest Facilities Management Full timeAbout This Opportunity:We are seeking a highly motivated and experienced Service Delivery Director to lead our facilities management division. As a Service Delivery Director, you will be responsible for developing and implementing strategic plans to improve service delivery and operational efficiency.Key Responsibilities:Develop and implement strategic plans...
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Customer Service Director
7 hours ago
Cape Town, Western Cape, South Africa Essential Health Pharmacy Group Full timeCustomer Service DirectorWe are seeking a Customer Service Director to lead our customer-focused team at Essential Health Pharmacy Group. This role involves enhancing shopper experiences, building relationships with customers, and ensuring exceptional customer service.The ideal candidate will have extensive experience in customer-facing roles, with a proven...
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Quality Assurance Director, Pharmaceuticals
3 days ago
Cape Town, Western Cape, South Africa Fastmoving Full timeJob SummaryWe are seeking a qualified Quality Assurance Director to join our team, responsible for ensuring that products meet the highest quality standards and regulatory requirements. This is an excellent opportunity to develop your leadership skills and drive business growth.Key Responsibilities:Quality Management: Develop and implement quality management...
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Premium Products Director
3 days ago
Cape Town, Western Cape, South Africa Service Solutions Staffing Full timeService Solutions Staffing is seeking a highly motivated and experienced Premium Products Director to lead their retail division in South Africa.The successful candidate will have proven experience in traditional retail management, preferably in premium or FMCG sectors, and a strong understanding of the South African retail landscape.The Strategic Retail...