Research and Analytics Professional

4 days ago


Sandton, South Africa Absa Bank Full time

Absa Bank is committed to empowering Africa's tomorrow, together…one story at a time.

Job Description

The Research Analyst will play a critical role in supporting our Customer Experience Channel Management team.

  • Gathering and analyzing customer data to inform decision-making and drive customer-centric improvements.
  • Staying up-to-date on industry trends and emerging technologies in customer experience channel management.
  • Maintaining dashboards, reports, and data visualizations to effectively communicate research findings.

The ideal candidate will have a strong understanding of customer experience principles, channel management, and data analysis tools.


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