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Logistics and Distribution Manager: Export Operations
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We are seeking a skilled Logistics and Distribution Manager to oversee export operations at our Lea Glen branch.
Key Responsibilities:- Manage outbound activities efficiently, ensuring optimal customer service experience and minimal costs.
- Assemble orders according to operational SOPs.
- Check orders in line with operational SOPs.
- Dispatch orders on time and in full, following allocated routes.
- Return PODs as stipulated by SLA and update them.
- Manage reverse logistics by ensuring pick-ups are done as per SLAs.
- Authorize/reject customer queries daily/weekly/monthly and pass credit where due.
- Develop customer relationships to maximize customer experience.
- Meet individual and departmental operational and cost targets.
- Knowledge of Microsoft Word, Outlook, and Excel.
- Excellent communication skills and telephone etiquette.
- Degree/diploma in warehousing/transport/distribution.
- Minimum 3 years in an outbound, operational-related environment.
- Pharmaceutical Distribution experience.
- Opportunity to work in a fast-paced distribution environment.
- Collaborative team atmosphere.
- Professional development opportunities.
