Territory Sales Specialist
7 days ago
We are excited to offer an opportunity for a Graduate Sales Representative with professional working proficiency in Spanish to join our team in Cape Town. As a key member of our team, you will drive renewal strategy, proactively build relationships, deliver business outcomes, mitigate risk & churn, and deliver insights.
- Drive Renewal Strategy – Develop and execute retention strategies as part of the customer success plan for accounts
- Proactively Build Relationships – Build and maintain relationships with key decision-makers and Customers to influence adoption and customer success
- Supporting Customers - Guide Customers and customers to support channels available as part of the value DigiCert provides
- Delivering Business Outcomes – Define business outcomes and orchestrate a success plans inclusive of customer priorities, milestones, risks and metrics
- Mitigating Risk and Churn – Interpret and act on usage information focusing on “at risk” customers to mitigate churn and identify value optimization opportunities
- Enabling Customers and Customers – Demonstrate and educate Customers and customers on relevant functionality and content resulting in increased adoption
- Delivering Insights - Promote insights relevant to customers' workflow and act as a voice of the customer internally, feeding back their experiences
The requirements for this role include:
- Experience managing full sales cycle (inside or field sales) in the software space
- Relevant diploma or degree in Marketing Management, Sales Management, Business Administration, or a related field
- Professional working proficiency in Spanish & English
- Ability to effectively navigate objections and challenges toward a win-win outcome and renewal
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