Senior Network Engineer

4 weeks ago


Sandton, South Africa Dimension Data Full time
Job Title: Senior Network Engineer

We are seeking a highly skilled Senior Network Engineer to join our team at Dimension Data. As a key member of our engineering function, you will be responsible for providing exceptional service to our clients by proactively identifying and resolving technical incidents and problems.

Key Responsibilities:
  • Configure, install, test, and operate assigned infrastructure at client sites.
  • Perform necessary checks, apply monitoring tools, and respond to alerts to identify problems and errors prior to or when they occur.
  • Investigate third-line support calls, identify root causes of incidents and problems, and report and escalate issues to 3rd party vendors if necessary.
  • Provide onsite technical support to clients and conduct monthly random reviews of incidents and service requests to analyse and recommend improvements in quality.
  • Proactively identify opportunities for work optimisation, including opportunities for automation of work.
Requirements:
  • Advanced diploma, degree, or relevant qualification in IT/Computing (or demonstrated equivalent work experience).
  • Up to date and relevant ITIL certification, Cisco Certified, Juniper Networks Certified Internet Associate - Intrusion Detection and Prevent (JNCIA-IDP), Check Point Certified, MCSA+VCP, RHCE, or equivalent.
  • Solid years of work experience in an Engineering function within a medium to large ICT organisation, with excellent working knowledge of ITIL processes and experience working with vendors and/or 3rd parties.
What We Offer:

At Dimension Data, we offer a dynamic and challenging work environment, with opportunities for professional growth and development. If you are a motivated and experienced Senior Network Engineer looking for a new challenge, please submit your application.



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