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Education and Training Manager

3 weeks ago

Cape Town, Western Cape, South Africa LearningMate Full time

This Education and Training Manager role involves overseeing the development of high-quality learning materials, working closely with clients, and managing a team of Learning Designers. The ideal candidate will have a strong background in education and training, excellent communication skills, and the ability to collaborate with cross-functional teams.

Responsibilities:
  • User-Centered Design: Focus on creating skills-based learning materials with the learner's experience at the forefront, through designing directly in some instances, and supporting others as they design.
  • Client relationship management: Serves as a strategic thought partner to clients for course design.
  • Quality assurance: Leads efforts to ensure high quality deliverables in terms of learning design and writing for educational purposes.
  • Collaboration: Collaborates with cross-functional and multi-regional teams, mentoring and guiding the Learning Designers on the account.
  • Project leadership: Takes swift ownership of projects, ensuring timely guidance and quick decision-making with a strong rationale, avoiding decision paralysis.
  • Communication and feedback: Promotes clear, transparent communication, ensuring visibility into decision-making processes and fostering trust across teams and with clients. Supports the professional development of Learning Designers through robust feedback and development support.