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IT Infrastructure Specialist

2 weeks ago

Midrand, Gauteng, South Africa ikeja Full time

We are seeking a highly skilled Technical Support Professional to join our team at ikeja. The ideal candidate will be responsible for providing top-notch technical support to our employees, ensuring that they have the necessary tools and resources to perform their jobs efficiently.

Key Responsibilities:
  • Provide end-user support across hardware, software, and systems
  • Troubleshoot hardware, networking, connectivity, and application issues
  • Design and implement IT processes and SOPs (onboarding, asset management, access controls, ticketing systems etc.)
Requirements:
  • IT-related diploma or degree (e.g., Information Technology, Computer Science, Systems Administration)
  • Microsoft, CompTIA, or Cisco certifications are advantageous
  • Valid driver's license preferred
Benefits:
  • The opportunity to grow both in your personal and professional capacity
  • Health insurance and provident fund
  • Access to an online wellness platform, providing free and confidential support from licensed therapists