Help Desk Technician Lead
2 weeks ago
Job Title: Technical Support Professional
We are seeking a skilled junior to mid-level IT support technician with at least 3 years' experience of working in Windows desktop support, basic Windows Server Support, and basic Network Installation and support.
Key Responsibilities:
- Desktop Support - Provide competent support for Windows 10 and 11 operating systems.
- Server Support - Offer basic support for Windows Server 2018 to current versions.
- Network Support - Possess basic understanding of network cabling, routing, switching VLANs, and Wi-Fi concepts.
- Security - Demonstrate competent understanding of anti-virus and end point protection applications.
Required Skills and Qualifications:
- Windows Desktop Support (10, 11) - Competent in Windows desktop support.
- Windows Server Support (Server 2018 to current version) - Basic knowledge of Windows Server Support.
- Network Cabling, Routing, Switching VLANs, Wi-Fi - Basic understanding of network cabling, routing, switching VLANs, and Wi-Fi.
- Anti-Virus and End Point Protection Applications - Competent in anti-virus and end point protection applications.
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