Patient Care Coordinator

2 weeks ago


Worcester, Western Cape, South Africa HAHHH Full time
Role Overview

The Healthcare Support Specialist position at UMass Memorial Health is designed to provide support to healthcare professionals and patients by performing various administrative and technical tasks. As a member of our team, you will contribute to the overall success of our healthcare organization by ensuring the smooth operation of our facilities and delivering exceptional patient care.

You will be responsible for assisting with tasks such as scheduling appointments, preparing medical records, and maintaining accurate patient information. You will also be responsible for communicating effectively with patients, families, and healthcare professionals to ensure seamless care coordination.

  • Develop and implement effective communication strategies to enhance patient satisfaction and outcomes.
  • Collaborate with healthcare professionals to ensure seamless care coordination and patient flow.
  • Maintain accurate and up-to-date patient records, including demographic and clinical information.
  • Provide exceptional customer service, responding promptly to patient inquiries and concerns.


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