IT Support Specialist

7 days ago


Stellenbosch, Western Cape, South Africa Lanline Technologies Full time

We are seeking a highly motivated and customer-oriented IT Support Agent to join our team. This is an entry-level position within our IT support department. The ideal candidate will be fluent in English and Xhosa.

The role involves providing support through various channels such as phone, email, and chat but mostly onsite support. Our ideal candidate will have strong problem-solving skills and a logical approach to troubleshooting.

  • Key Responsibilities:
  • Setting up new computers: Configure and install computers for end-users, ensuring they are ready for use.
  • Installing, configuring, and maintaining software and hardware: Ensure that both software and hardware components of computers are up to date and functioning correctly.
  • Diagnosing, troubleshooting, and resolving issues: Provide support to resolve software and hardware issues, and escalate to senior technicians when necessary.


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