Boutique Hotel General Assistant

3 days ago


Cape Town, Western Cape, South Africa Karen Tupper Recruitment Full time
About Us

We are Karen Tupper Recruitment, a leading hospitality recruitment agency based in Cape Town. We are dedicated to finding top talent for our clients' hotels and resorts. We are currently seeking an experienced Boutique Hotel General Assistant to join our team.

The ideal candidate will have a strong background in luxury accommodation and guest experience at the highest level, with recent experience in a high-end boutique hotel environment. As the second-in-command, this role requires a dynamic leader with a passion for excellence and the ability to execute a seamless luxury hospitality experience.

Responsibilities:
  1. Lead and oversee all aspects of the pre-opening phase, ensuring a smooth and successful launch.
  2. Manage staff recruitment, onboarding, and training, ensuring a world-class team is in place.
  3. Develop and implement operational systems, SOPs, and luxury service standards.
  4. Work closely with the General Manager and ownership to shape the guest experience and uphold the hotel's boutique luxury identity.


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