Retail Operations Manager

2 months ago


Nelspruit, Mpumalanga, South Africa RPO Recruitment Full time

RPO Recruitment is looking for a skilled and experienced Retail Operations Manager to oversee the daily functions of our retail establishment. In this role, you will be accountable for managing the store's operations while ensuring exceptional customer service.

Key Responsibilities:

  • Oversee all facets of the retail store, including sales performance, inventory management, and team leadership.
  • Ensure the store maintains a visually appealing environment that aligns with the company's merchandising standards.
  • Inspire and guide sales staff to meet and surpass sales objectives.
  • Conduct training for new employees and provide continuous development opportunities for existing staff to enhance their product knowledge and sales capabilities.
  • Evaluate sales metrics and develop strategies to promote sales enhancement.
  • Address customer inquiries and resolve issues promptly and professionally.
  • Uphold a safe and organized workplace.

Qualifications:

  • A minimum of 3 years of experience in a managerial role within the retail sector.
  • Proven track record of achieving and exceeding sales goals.
  • Strong leadership and team-building abilities.
  • Excellent verbal and written communication skills.
  • Demonstrated capacity to motivate and develop a sales team.
  • Familiarity with visual merchandising strategies and techniques.
  • Competence in Microsoft Office Suite.
  • Willingness to work flexible hours, including weekends and evenings.

Compensation:

  • Salary: negotiable

We appreciate your interest in this position and will reach out to suitable candidates within a few days. If you are not selected, your resume will be kept on file for future opportunities.



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