Production Quality Assurance Manager

3 days ago


Randburg, Gauteng, South Africa The Legends Agency Full time
Job Title: Production Quality Assurance Manager

The Legends Agency is seeking an experienced Quality Control Supervisor/Metrologist to oversee and implement quality control processes within the manufacturing environment. This role ensures that all products meet company and regulatory standards, conducts inspections, manages non-conformances, and leads a team to maintain high-quality production.

Key Responsibilities:
  1. Quality Control & Inspection
    1. i. Develop and implement quality control procedures to maintain compliance with company and regulatory standards.
      ii. Conduct regular inspections of products, raw materials, and production processes.
      iii. Ensure compliance with Good Manufacturing Practices (GMP) and company quality principles.
      iv. Perform product testing and evaluations to confirm adherence to quality standards.
      v. Identify and document non-conformances, implementing corrective actions.
      vi. Analyze and report statistical trends related to quality performance.
      vii. Qualify measuring equipment and ensure accurate measurement techniques are applied.
Personnel Management
  1. i. Lead, train, and motivate team members to achieve high performance.
    ii. Manage attendance, timesheets, and disciplinary procedures as per company policies.
    iii. Oversee production output, ensuring compliance with job specifications and machine parameters.
    iv. Conduct performance reviews and provide feedback for continuous improvement.
    v. Promote a positive and productive work environment, recognizing contributions and addressing concerns effectively.
Customer Service
  1. i. Address and resolve customer inquiries and complaints related to product quality.
    ii. Work closely with internal sales and production teams to ensure customer expectations are met.
Reporting & Administration
  1. i. Conduct daily shift handover meetings to ensure seamless communication.
    ii. Perform and document daily quality audits, visual inspections, and housekeeping assessments.
Health & Safety Compliance
  1. i. Ensure that all health and safety protocols are followed in the workplace.
    ii. Maintain clean and organized work areas and report any hazards.
    iii. Document and report accidents, incidents, and near misses as per company policy.
Food Safety System Certification (FSSC)
  1. i. Implement and enforce food safety standards specific to the manufacturing site.
    ii. Ensure compliance with the company's Food Safety Management System (FSMS).
    iii. Report any food safety hazards to management.
Self-Development & Growth
  1. i. Continuously assess and improve skills by staying updated with industry standards.
    ii. Undertake necessary training and development programs as required.
General
  1. i. Ensure that team members are well-informed and have access to necessary resources.
    ii. Act as a role model, demonstrating company values and work ethics.

Requirements:
  1. Education & Experience
    1. i. Matric (Secondary Education)
      ii. NQF 4 Supervisory Management Qualification
      iii. Certificate in Quality Control
      iv. Minimum of 8 years of experience in the manufacturing industry
Skills & Competencies
  1. i. Technical knowledge of manufacturing processes, equipment, and raw materials
    ii. People management and team leadership skills
    iii. Quality systems & certification requirements knowledge
    iv. Administrative skills for documentation and reporting
    v. Problem-solving skills with analytical thinking
    vi. Attention to detail for quality assurance
    vii. Diversity and conflict management abilities


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