Team Lead
5 days ago
This is an exciting opportunity for a Team Lead - Customer Service to join our team. As a key member of our store operations, you will be responsible for delivering exceptional customer service, leading teams, and driving sales growth.
Key Responsibilities:
- Lead and motivate a team of retail staff to deliver outstanding customer experiences.
- Address customer complaints and resolve issues promptly.
- Contribute to the overall success of the store by driving sales and improving customer satisfaction.
- Maintain high standards of store appearance and organization.
To be successful in this role, you will need:
- Proven experience in retail, preferably in a supervisory or management capacity.
- Strong leadership and communication skills.
- Ability to work under pressure and prioritize tasks effectively.
- Demonstrated ability to drive sales growth and improve customer satisfaction.
We offer:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- The chance to work with a dynamic and supportive team.
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