Site Operations Manager
1 month ago
As a key member of our team, you will be responsible for managing our customer fleet, ensuring seamless operations, and maintaining high-quality service standards.
Key Responsibilities:
- Manage customer relationships and ensure timely resolution of issues
- Develop and implement site-specific procedures to improve efficiency and productivity
- Conduct regular site visits to monitor operations and provide coaching and guidance to staff
- Collaborate with the HR team to ensure accurate and timely completion of weekly wages and other administrative tasks
- Provide training and support to staff on new systems and procedures
- Monitor and maintain site-specific SLAs and SOPs
- Identify areas for improvement and implement changes to enhance site operations
- Manage stock control and inventory
- Develop and maintain relationships with clients and stakeholders
Requirements:
- Grade 12 or equivalent
- Excellent communication and organizational skills
- Ability to work under pressure and meet deadlines
- Valid driver's license
- Good knowledge of Excel and other software applications
- Ability to use smart devices and technology
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