Site Operations Manager

1 month ago


Cape Town, Western Cape, South Africa Cre8work Full time
Job Responsibilities

As a key member of our team, you will be responsible for managing our customer fleet, ensuring seamless operations, and maintaining high-quality service standards.

Key Responsibilities:

  • Manage customer relationships and ensure timely resolution of issues
  • Develop and implement site-specific procedures to improve efficiency and productivity
  • Conduct regular site visits to monitor operations and provide coaching and guidance to staff
  • Collaborate with the HR team to ensure accurate and timely completion of weekly wages and other administrative tasks
  • Provide training and support to staff on new systems and procedures
  • Monitor and maintain site-specific SLAs and SOPs
  • Identify areas for improvement and implement changes to enhance site operations
  • Manage stock control and inventory
  • Develop and maintain relationships with clients and stakeholders

Requirements:

  • Grade 12 or equivalent
  • Excellent communication and organizational skills
  • Ability to work under pressure and meet deadlines
  • Valid driver's license
  • Good knowledge of Excel and other software applications
  • Ability to use smart devices and technology


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