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Logistics Operations Director Position

1 month ago

Johannesburg, Gauteng, South Africa Level-Up Full time

Job Summary:

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The Senior Director of Logistics Operations is a strategic leadership position responsible for driving the growth and profitability of the company's logistics operations. Reporting directly to the Managing Director, this role involves crafting and executing strategies to deliver operational excellence, business development, and superior customer service.

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Main Responsibilities:

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  • Strategic Leadership: Create a clear vision and strategic objectives for the logistics division, develop and implement strategic plans, and design logistics solutions that meet project goals and regulatory standards.">
  • Business Development and Growth: Identify market opportunities, trends, and emerging technologies, build and maintain strategic partnerships, and lead business development efforts to drive expansion and diversification of logistics services.">
  • Operational Excellence: Oversee logistics operations, implement best practices, standard operating procedures (SOPs), and quality control measures to optimize efficiency, reduce costs, and maximize customer satisfaction.">
  • Financial Management: Develop and manage the financial strategy and budget for the logistics unit, monitor financial performance, analyze key performance indicators (KPIs), and implement cost optimization initiatives to drive profitability and sustainable growth.">
  • Leadership and Talent Management: Provide visionary leadership, mentorship, and guidance to the logistics team, promote a culture of excellence, innovation, and accountability, and recruit, develop, and retain top talent.">
  • Customer Experience and Satisfaction: Advocate for a customer-centric approach, establish high service standards, and improve customer experience and satisfaction by monitoring feedback and addressing issues promptly.">
  • Technology and Innovation: Stay updated on technological advancements and industry trends in logistics and transportation, evaluate and implement innovative technologies, automation solutions, and digital platforms to enhance operations and streamline processes.">
  • Stakeholder Engagement and Relationship Management: Cultivate and manage relationships with key stakeholders, including customers, suppliers, and partners, represent the company at industry events, conferences, and forums, and liaise with suppliers, manufacturers, retailers, and consumers to manage logistics effectively.">
  • Performance Monitoring and Reporting: Develop and track performance metrics, KPIs, and benchmarks to measure progress and success, prepare regular reports, dashboards, and presentations for senior management, and ensure compliance with laws, regulations, and ISO standards.">
  • Project and Infrastructure Management: Plan, monitor progress, and implement corrective actions to keep logistics projects on track, oversee the construction and development of logistics infrastructure, ensuring adherence to safety protocols and environmental regulations, and address social concerns and foster positive relations with local communities and stakeholders.">
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Qualifications:

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  • Bachelor's degree in Business, Logistics, Operations Management, Supply Chain, or a related field.">
  • Up to 10 years of experience in a similar role, with at least 8 years in operational leadership or specialist positions.">
  • Professional certification such as APICS is advantageous.">
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Estimated Salary Range: $120,000 - $180,000 per year, depending on experience and location.