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Travel Consultant

2 months ago

Johannesburg, Gauteng, South Africa Cullinan Holdings Full time

Job Purpose:

We are seeking a highly motivated and experienced travel consultant to join our team at Cullinan Holdings. As a travel consultant, you will be responsible for providing world-class service to our customers by effectively managing and coordinating the selling and booking of holiday packages.

Key Responsibilities:

  • Offer professional travel advice and provide accurate and creative quotations to customers by discussing client requirements and striving to exceed expectations.
  • Successful achievement of personal sales targets by actively closing the sale and converting quotations to booking.
  • Effective management of booking administration processes, including planning and preparation of cost itineraries, making flight and accommodation bookings, and adhering to payment processes.
  • Maintain high levels of quality and productivity by managing workload and meeting deadlines.
  • Ensure processes are followed to reduce errors and losses and take pride in your quality of work.
  • Offer world-class service and strive to exceed customer expectations.

Requirements:

  • Travel and Tourism Certificate
  • Amadeus or GDS and an understanding of airfare rules
  • Excellent numeracy and literacy skills
  • 3-5 years of travel industry experience in a retail or tour operator environment is essential with a proven record of reaching sales targets
  • Practical experience with compiling travel packages and creating costings
  • Working knowledge of Microsoft Word, Excel, and Outlook
  • Good geographical knowledge
  • Thorough working knowledge of the reservation process from input to output (end to end)
  • Experience with reading and interpreting contracts
  • Accurate and detail-oriented and compulsive about taking care of small things
  • Effective communication skills (effective written and verbal communication)